Free Your Team From Repetitive Ops, Support, and Paperwork

We automate customer support, voice and chat agents, order checks, and document processing so your team stops copy-pasting and starts solving real problems.

Free Your Team From Repetitive Ops, Support, and Paperwork

Who this is for

Best for teams that…

  • Handle a high volume of support tickets, chats, calls, or emails about the same questions.
  • Spend hours each week on order lookups, refunds, or status updates.
  • Manually extract data from invoices, contracts, or forms into spreadsheets or ERPs.
  • Have ops people doing repetitive tasks that “just have to get done”.
  • Want more consistent processes without adding more headcount.

What we automate

We typically automate things like:

  • First-line customer support through chatbots and voice agents for common questions and order status.
  • Routing tickets or messages to the right team or person based on topic and priority.
  • Order, shipment, and appointment lookups from your existing tools.
  • Invoice, contract, and form data extraction into your accounting or internal systems.
  • Reconciliation tasks like matching payments, orders, or records between systems.
  • Notifications, reminders, and status updates for internal teams and customers.

Before vs After working with us

Before

  • Support inbox, chat, and phone are full of repeat questions and manual lookups.
  • Ops and admin staff spend hours on data entry and simple checks.
  • Documents pile up waiting for someone to extract key fields and update systems.
  • Processes live in people’s heads or one-off spreadsheets.
  • Quality depends on who is on shift and how much they remember.

After

  • Common support questions are handled instantly by AI chat or voice agents, with clear hand-off to humans for edge cases.
  • Order checks, refunds, and status updates follow a simple, automated flow.
  • Invoices, contracts, and forms are read, validated, and pushed into your tools automatically.
  • Processes are documented in your workflows, not locked in one person’s memory.
  • Your team spends their time on exceptions and decisions, not repetitive admin.

Example workflows we build

1. AI customer support front line (chat + voice) An AI agent answers FAQs, tracks orders, checks policies, and handles common issues directly in chat or over the phone. When a case is complex, it hands off with full context to your human team inside your helpdesk.

2. Automated invoice and document processing Invoices and other documents are uploaded or received by email. The system extracts vendor, amounts, line items, and tax, validates them, and sends structured data to your accounting software or database.

3. Order & booking operations assistant When a customer asks for an update, the system retrieves order or booking details, checks shipping or availability, and replies with the right information. Internally, it logs changes and notifies the right teammates if action is needed.

How an Operations & Documents automation project works

1. Discovery Call (30 minutes) We identify the most painful repetitive tasks in your support and ops workflows and prioritize what will save the most time first.

2. Custom Automation Plan (within 24 hours) You get a plan that covers the flows we’ll build (support, back office, or both), where chat or voice agents make sense, the data we’ll need, the stack, and a fixed price.

3. Build and Launch We integrate your helpdesk, communication channels, and back-office tools, then test with real tickets and documents until the flows are solid.

4. Optimize and Support After launch, we monitor for edge cases, refine how the agent responds, and can stay involved via a retainer if you want a long-term partner.

Operations & Documents FAQ

Will AI responses hurt our support quality?

No. We design the system to handle only clearly defined, low-risk questions at first, with strict guardrails and a clear “hand off to human” path. You always keep control over tone and policies.

Can you support both chat and voice?

Yes. We can deploy agents on chat, email, and phone. For many teams, we start with chat or email and introduce voice once the flows are proven.

How do you handle sensitive data in documents?

We use providers and setups appropriate for your compliance level and avoid storing more data than necessary. During scoping, we align on what’s allowed, where data flows, and how long it’s retained.

Can this handle multiple channels (email, chat, WhatsApp, etc.)?

In most cases, yes. We connect the same underlying logic to multiple channels so customers get consistent answers wherever they contact you.

Can we start with documents only or support only?

Absolutely. You can start with document processing, support, or another ops flow and expand as you see the results.

Want your support and back office to feel lighter?

Not sure where to start? Get a free tailored automation plan in 2 minutes.

★★★★★

"It was a real pleasure working with him. He responds quickly, picks things up easily, and communicates excellently. Our expectations were fully met, and after this first project, we will definitely work with him again. He is a real asset and a great collaborator, as he knows exactly what he can do and what is needed to get things done."

NLD

NLD

City-Play.nl

★★★★★

"Andrea was a joy to work with. Everything is possible and he is brimming with ideas. He approaches his work in a professional way and has a clear communication style via slack."

V S

V S

Cosmopolitan Production Services

★★★★★

"Andrea and his team at King of Automation made a huge difference in how I acquire clients. He built an AI-powered pipeline that streamlined the entire process, making it significantly more efficient. Instead of spending hours manually searching for leads, qualifying them, and reaching out, the automation took care of it—helping me connect with the right people faster. Andrea really understands how to leverage AI for business growth, and I’d highly recommend him to anyone looking to improve their lead generation."

Ralph J.

Ralph J.

Founder of Novatur Design

★★★★★

"Andrea is one of the best freelancers I've ever hired. He was prompt, professional, communicative about timelines and stayed right on track. I'm grateful for his work on this project and will be returning to him for my next automations."

Lucas H.

Lucas H.

DLH Media

★★★★★

"Working with Andrea was a great experience! He delivered a YouTube tutorial for our company (Lido.app) that was clear, professional, and engaging from start to finish. Andrea’s communication was prompt, and he truly understood our goals - making sure every feature of our tool was showcased in a way anyone could follow."

Thomas A.

Thomas A.

Lido.app

★★★★★

"Working with Andrea has been a game changer. We partnered to build a Notion-integrated AI agent, and he brought not just technical insight, but strategic thinking around real-world use cases across different industries. He’s fast, reliable, and truly understands how to turn AI into value. Highly recommend him if you’re looking to automate smart and scale fast."

Florian P.

Florian P.

Notis.ai

★★★★★

"What used to take me hours—digging through intricate financial research—is now handled in seconds by their AI agents. Since integrating with X for automated posting, my page has seen a noticeable increase in traffic and engagement. I highly recommend their services to anyone wanting to streamline their work and grow their online reach."

Simone Sala

Simone Sala

★★★★★

"Andrea completely transformed the way I work. He didn’t just deliver results, he explained the how and the why behind the system, literally letting me the entire process so I can explore and develop my own automation further. This is exactly the quality I’ve been searching for in someone providing a solution."

Whisper Gretel

Whisper Gretel

★★★★★

" Working with Andrea was above and beyond what I expected. I've never worked with anyone on Fiverr who was fully commited and engaged from the intial contact; the follow-up he's provided showed me how much he cared about my project and still does. Based upon our first consultation, I realized his company was the only one I wanted to work with...I cannot suggest working with him strongly enough!"

Michael Laine

Michael Laine

Fiverr Client

★★★★★

" Andrea completely understood my requests and created an automated sales process, allowing me to plan and generate tailored sales scripts for each prospect. This significantly helped me reduce and optimize my time. If you’re looking for an AI automation wizard, Andrea is exactly the professional you need to save time and boost your revenue. I highly recommend reaching out to him with your request, he’ll always be available to listen and bring your ideas to life! "

Stefano L.

Stefano L.

Head of Sales

★★★★★

" Working with Andrea has been an absolute pleasure. As an AI automation expert, he brings exceptional skills, professionalism, and creativity to every project. His ability to design and implement automation solutions is truly impressive, saving us both time and resources. He communicates clearly, delivers on time, and is always open to feedback. I highly recommend him and look forward to working together again! "

Juan B.

Juan B.

Founder of JB Consulting

★★★★★

"Andrea was very helpful and knowledgeable regarding the project. He tailored to my needs and helped me brainstorm to create the best possible solution. Despite being relatively new to AI automation, Andrea is an expert in this field and I would highly recommend him to others. I would use him again for another project as he taught me many new skills I can use in future projects.

Tiffany P.

Tiffany P.

Founder of Opia Intimates

★★★★★

"Thanks to King of Automation we transformed our marketing with an AI-driven pipeline that significantly boosted traffic and lead quality. Their expertise in finding bottlenecks in your systems is nothing but exceptional"

Luca A.

Luca A.

CEO at Contrago Digital LTD

★★★★★

"Before working with King of Automation, handling documents attached to emails was a constant bottleneck for our team. We were stuck doing manual data entry that slowed everything down. Andrea’s team came in, understood the problem quickly, and built a custom AI solution that completely removed the need for manual work. What used to take hours now happens automatically—and accurately. It’s been a huge lift for our workflow."

Giovanni Maria S.

Giovanni Maria S.

Data Analyst at Amundi

★★★★★

"Working with Andrea was a very pleasant experience. He knows his material very well and does a great job communicating. Would recommend using him again if I ever need help with the project, Andrea was a great teacher as well."

Matthew L.

Matthew L.

Account Executive at Odoo

★★★★★

"As the Founder of GhostCopEU, partnering with King of Automation to deploy a custom customer service chatbot on our Discord server was an outstanding decision. Their AI-driven solution now handles member inquiries around the clock, reducing response times and freeing our team to focus on community growth. Andrea and his team were proactive, communicative, and delivered exactly what we needed—highly recommended for anyone looking to level up their support operations."

Tommaso B.

Tommaso B.

Founder of GhostCopEU

★★★★★

As a Business Analyst at Deloitte, working with King of Automation made a huge difference. Their AI solution helped us quickly analyze research papers in PDF format, saving us hours of manual work. It was accurate, fast, and tailored to our needs. Andrea and his team were responsive and easy to work with. Highly recommended if you deal with heavy document analysis.

Simone S.

Simone S.

Business Analyst at Deloitte

Get in Touch

Have a question or want to work together? Drop us a message!